Privacy Policy

Information We Collect

We may collect information that is necessary to provide and improve our services. Depending on how you use Printuz, this may include:

• Account information such as your name, email address, contact information, and account details.
• Order information including product details, order information, shipping information, and fulfillment-related data.
• Product information such as product designs, descriptions, images, and other information submitted for fulfillment.
• Communication information when you contact us for support or other business inquiries.
• Technical information that may be collected when you access our website, applications, or related services.

How We Use Your Information

Information collected through our services may be used for legitimate business and operational purposes, including:

• Providing and managing fulfillment services.
• Processing and managing orders.
• Managing products and seller accounts.
• Providing customer and technical support.
• Improving our website, applications, products, and services.
• Communicating with users regarding their accounts, orders, services, or inquiries.
• Detecting, preventing, and addressing security or operational issues.
• Complying with applicable legal and regulatory requirements.

Websites, Apps & Extensions

Printuz may provide services through multiple digital platforms, including:

Data Storage & Security

We take reasonable measures to protect information handled through our services against unauthorized access, alteration, disclosure, or destruction.

Access to information is limited to authorized personnel, service providers, or systems that require access to perform specific business or operational functions.

Sharing & Disclosure

Printuz does not sell or rent personal information for third-party marketing purposes.

Information may be shared with trusted service providers or business partners when reasonably necessary to provide our services, process orders, fulfill products, operate our systems, or comply with legal obligations.

Where third-party service providers process information on our behalf, they are expected to use the information only for the services they provide to us and to maintain appropriate confidentiality and security measures.

How Long We Keep Information

We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain personal information, where applicable.
• Ask questions about how your information is processed.

To make a privacy-related request, please contact us using the information provided at the end of this Privacy Policy.

Cookies & Technical Information

Our website and digital services may use cookies, analytics tools, or similar technologies to help operate the website, maintain functionality, understand usage, improve performance, and support security.

Depending on your browser or device settings, you may be able to control or restrict certain cookies. Disabling certain technologies may affect some website functionality.

Children’s Privacy

Our services are intended for businesses, e-commerce sellers, and other users who are able to use the services under applicable law.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable legal requirements.

When changes are made, we may update the effective date displayed at the beginning of this policy. We encourage users to review this page periodically for the latest information.